Question 1

What are your shipping charges?

Accepted Answer

Shipping charges depend on your order value and current store settings. We currently deliver within South Delhi only.

Question 2

What is your return policy?

Accepted Answer

We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Refunds are processed within 5-7 business days of receiving the returned items.

Question 3

What payment methods do you accept?

Accepted Answer

We accept all major credit/debit cards, UPI, net banking, and digital wallets like Paytm, PhonePe, and Google Pay. We also offer Cash on Delivery (COD) for orders within Delhi NCR.

Question 4

Do you offer bulk discounts?

Accepted Answer

Yes! We offer special pricing for bulk orders. For orders above ₹10,000 or for corporate requirements, please contact us at info@statiomart.com or call +91-93509-76292 for a custom quote.

Question 5

How can I track my order?

Accepted Answer

Once your order is shipped, you will receive a tracking number via email and SMS. You can use this tracking number to monitor your delivery status on our website or the courier partner's website.

Question 6

Do you have a physical store?

Accepted Answer

Yes, we have a physical store located at Shop No.36, Nathu Singh Market, Masoodpur, Vasant Kunj, New Delhi - 110070. You can visit us during business hours or schedule an appointment for bulk purchases.

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