Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect information you provide directly when you create an account, place an order, subscribe to our newsletter, or contact us. This may include your name, email address, phone number, delivery address, and payment information.

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and browsing behaviour through cookies and similar technologies.

2. How We Use Your Information

  • Process and fulfil your orders
  • Send order confirmations and delivery updates
  • Provide customer support
  • Send promotional communications (with your consent)
  • Improve our website and services
  • Detect and prevent fraud

3. Information Sharing

We do not sell your personal information. We share your data only with trusted third-party service providers who assist us in operating our business — such as payment processors, delivery partners, and email service providers. These parties are contractually obligated to protect your data.

4. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and regular security audits to protect your personal information from unauthorised access, alteration, or disclosure.

5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Mobile Application (StatioMart Staff App)

The StatioMart Staff App is an internal point-of-sale application used exclusively by authorised StatioMart employees and staff members.

  • Camera: The app uses your device camera solely to scan product barcodes at checkout. Camera data is processed on-device and is never stored or transmitted.
  • Biometric Authentication: The app may use fingerprint or face recognition to authenticate staff login. Biometric data is handled entirely by your device's secure hardware and is never accessed or stored by StatioMart.
  • Account Data: Staff login credentials are securely stored on-device using encrypted storage and are used only to authenticate with StatioMart's servers.

This app is not intended for the general public. Access is restricted to verified StatioMart staff only.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@statiomart.com